How to view your credit balance Step 1. Dial *141# and press 'Send' or 'Call'. Step 2. Select 'My Balance'. Step 3. Enter the number to see your 'Credit Balance'. Step 4. A pop-up message will appear on your screen with your balance amount. Related articles How can I check my balance? How to stop background apps from using your data How to view your data balance How to view your balances on the My Digicel App What prepaid plans are available from Digicel?